Hendrick Cares

Learn More About Hendrick Cares and Get In Touch

As a corporate program to empower and mobilize our employees to care for others, Hendrick Cares is not a 501(c)(3) or a foundation. Since we are not a nonprofit organization, we do not accept donations or grant financial or in-kind gifts. Supported by the company's Corporate Social Responsibility team, the program helps every part of the company unite, engage and make a difference, as well as celebrate the resulting efforts.

Frequently Asked Questions

1. Hendrick Cares Overview

What is Hendrick Cares?
Hendrick Cares is a corporate social responsibility program putting into action the company's legacy of caring for others and commitment to teamwork. Supported by the company's Corporate Social Responsibility team, the program helps the company unite, engage and make a difference in the community and celebrates the resulting efforts.

What programs make up Hendrick Cares? 

Employees 

Hendrick employees bring their best each day to assure our customers experience a high level of service, and we love to show them our appreciation. Each month our dealerships host an employee appreciation luncheon to recognize hard work and say thank you. Managers also create special outings to thank teams when they surpass goals. 

Customers

While the ways we care for our customers is as varied as each of our sales team members, we are united in our passion to go above and beyond to create the best experience possible. Many stores hold customer appreciation events and others have identified unique ways to serve and thank customers. Mercedes Northlake once received a call from a stranded motorist, picked them up and repaired their car for them. At Hendrick Lexus Northlake, the team added a concierge host to keep customers apprised of the status of their car - and provides shuttle service to take customers to the movies when service requirements are longer. And of course, they also receive a complimentary ticket, drink and popcorn. 

Community

In addition to initiatives championed by individual dealerships to help strengthen local communities, Hendrick Automotive Group organizes company-wide food drives to help provide holiday meals at Thanksgiving and Easter.


2. Assistance What assistance is available for employees?
Please see the "For Employees" FAQ section.   

What assistance is available for customers? 
While neither Hendrick Cares nor our dealerships provide assistance to individual customers directly, we believe in and support the work of our partner organizations who serve individuals within the community. If you require assistance, we invite you to look through our list of partners in your region to see if there is an organization that fits your needs.   

Does Hendrick Cares provide assistance to individuals? 
While neither Hendrick Cares nor our dealerships provide assistance to individuals directly, we believe in and support the work of our partner organizations who serve individuals within the community. If you require assistance, we invite you to look through our list of partners in your region to see if there is an organization that fits your needs.   

Does Hendrick Cares support nonprofits? 
Yes, our dealerships have established meaningful and lasting relationships with local and national nonprofit organizations.   


3. Involvement How can employees get involved? 
Please see the "For Employees" FAQ section.   

How can customers volunteer with Hendrick Cares? 
Hendrick Cares is an internal corporate program for employees, and all our service opportunities are for teammates. If you are looking for a great organization in your region to support with your time, talents or treasure, we encourage you to look through our list of nonprofit partners.   

How can community organizations partner with Hendrick Cares? 
We love to learn how we can work together with other organizations to benefit our communities. If you represent a local organization and would like to get in touch with a Hendrick Automotive Group representative near you, click here to see a complete list of our dealerships. If you represent a national organization aligned with our corporate initiatives, please contact us here.

4. Donations

Can I donate to Hendrick Cares (financially or in-kind)? 
Hendrick Cares is a corporate program for our employees and not a 501(c)3 or foundation, so it does not accept financial or in-kind donations. If you are looking for a great organization in your region to support with your time, talents or treasure, we encourage you to look through our list of nonprofit partners.   

5. For Employees 

As an employee, where can I go to learn more and get involved? 
Hendrick Cares is a combination of corporate and dealership initiatives. Please check with your General Manager, Hendrick Cares lead or department lead to learn more about your dealership's or department's plans and local events. These leaders can also learn more about Hendrick Cares corporate initiatives and resources available to further their local efforts by contacting us here.   

How can employees submit information about Hendrick Cares initiatives along with photos or videos for potential use on social media or newsletters? 
Email us at hendrickcares@hendrickauto.com to submit a brief recap of your initiative. Please include any photos, videos and release waivers you may have.   

What assistance is available for employees? 
Employees with children who are college bound may want to explore the Ricky Hendrick Scholarship Employee Program on the Hendrick Automotive Group intranet. Additionally, Hendrick Automotive Group helps employees when they can, following a crisis.  

6. Contact Us 

How do I contact the Corporate Social Responsibility Team about Hendrick Cares? 
Email hendrickcares@hendrickauto.com or reach out to us on the contact form.

How do I contact someone regarding an issue or compliment with my recent car purchase or service? 
Please reach out to the location where you purchased your vehicle or had it recently serviced. If you would like to speak to someone outside the dealership, you may email our Client Care team at clientcare@hendrickauto.com.

Newsletter

Hendrick Cares publishes a bi-monthly newsletter for employees that highlights recent events and initiatives across the company. Find previous issues here:

Contact Us

Can't find what you're looking for on the website or our FAQ page? We're here to help. Please fill out the form below so we can provide a quick response to your inquiry. 

If you have a concern regarding your vehicle purchase or service received, please email clientcare@hendrickauto.com or call 833-761-2273 to reach our Hendrick Client Care Team.

Make an Inquiry

Find Us on Social Media