Hendrick Automotive Group

FAQ - Hendrick BMW Charlotte

NEW CARS & NEW MODELS

What new BMW models are available at Hendrick BMW near Charlotte, NC? Hendrick BMW carries one of the most comprehensive new BMW inventories in the greater Charlotte area, spanning BMW's full lineup of sedans, coupes, convertibles, and SAVs. Whether you're drawn to the iconic BMW 3 Series, the commanding X5 SAV, the elegant 5 Series, the performance-driven M models, or the all-electric BMW iX3, you'll find it on our lot on East Independence Boulevard. Our inventory is refreshed daily - whether you're shopping from Matthews, Concord, Mint Hill, or anywhere across the Charlotte metro, you can browse our current new inventory online or visit us in person.

Does Hendrick BMW Charlotte carry new electric and plug-in hybrid BMW models? Yes. Hendrick BMW Charlotte offers a growing selection of new electric BMW vehicles, including fully electric i Series models and BMW plug-in hybrid (PHEV) vehicles. We can help you compare available range, charging options, and applicable federal tax incentives. You can also explore our pre-owned electric and hybrid inventory for additional options at a range of price points. Learn more about BMW EV charging and ownership benefits on our website.

Can I build a custom BMW through Hendrick BMW Charlotte? Yes. If you don't find exactly what you're looking for in our current inventory, you can build your own BMW and factory-order it to your exact specifications. Our product specialists will guide you through available models, packages, colors, and options. Drivers from Ballantyne, Waxhaw, Monroe, Harrisburg, and across the greater Charlotte region take advantage of this option regularly.

Are there current new BMW specials or lease and finance offers at Hendrick BMW Charlotte? Yes. Hendrick BMW Charlotte regularly features lease and finance offers on select new models, along with BMW regional offers and BMW special programs. Offers change monthly, so check our specials page or speak with a product specialist to find out what's available on the model you have in mind.

What makes Hendrick BMW Charlotte the best place to buy a new BMW in the Charlotte area? Hendrick BMW Charlotte is a 10-time BMW Center of Excellence award winner - one of the most distinguished honors in the BMW dealer network, recognizing sustained excellence in sales, service, and customer satisfaction. As part of Hendrick Automotive Group - the largest private automotive dealer group in the United States - we bring a premium, people-first experience to every interaction. We're conveniently located just off East Independence Boulevard, serving South Charlotte, Matthews, Concord, and the broader metro. Whether you're coming from Pineville, Stallings, Indian Trail, or making the drive from Rock Hill or Fort Mill, SC, Hendrick BMW Charlotte is worth the trip.

SERVICE

What BMW service and maintenance is available at Hendrick BMW Charlotte? Our BMW-certified service center is staffed by manufacturer-certified technicians using genuine BMW parts and the latest diagnostic technology. Services include oil changes, tire rotations, wheel alignments, brake service, battery replacements, engine diagnostics, recall repairs, software updates, and warranty work. Drivers from Charlotte, Matthews, Concord, Mint Hill, Monroe, Waxhaw, and across the greater Charlotte area trust Hendrick BMW Charlotte for all their BMW service needs.

Does Hendrick BMW Charlotte offer BMW Value Service? Yes. BMW Value Service at Hendrick BMW Charlotte gives you the quality of a certified BMW service center at competitive, transparent pricing - covering essential maintenance like oil changes, brakes, tires, and batteries. It's a smart option for drivers who want genuine BMW expertise without paying more than necessary.

Does Hendrick BMW Charlotte offer service specials or financing for repairs? Yes. We regularly post service and parts specials to help you save on routine and unexpected work. We also offer Service Now, Pay Later financing so repairs never have to wait. Learn about BMW Proactive Care - BMW's system for anticipating your vehicle's service needs before they become issues.

How do I schedule a service appointment at Hendrick BMW Charlotte? Book your service appointment online any time, or call us at (844) 407-0264. We're located at 6950 E Independence Blvd, Charlotte, NC 28227, with easy access for drivers across the metro. Sales hours are Monday-Friday 9:00 AM-7:00 PM and Saturday 9:00 AM-5:00 PM.

FINANCE

What financing options are available at Hendrick BMW Charlotte? Hendrick BMW Charlotte offers flexible financing and lease options through our finance center, including programs through BMW Financial Services. Whether you're purchasing a new BMW, leasing a certified pre-owned vehicle, or financing a pre-owned BMW, our team will build a plan that fits your budget and lifestyle. We serve buyers from Charlotte, Huntersville, Gastonia, Matthews, Monroe, and across the region.

Can I get pre-approved for BMW financing before visiting the dealership? Yes. You can submit a secure credit application online and receive a decision before you arrive. This streamlines your purchase experience and lets you focus on finding the right vehicle. Customers from Concord, Mooresville, Waxhaw, Pineville, and across the Charlotte region take advantage of this option every day.

Does Hendrick BMW Charlotte offer BMW Certified Pre-Owned vehicles? Yes. Our BMW Certified Pre-Owned inventory gives you the BMW driving experience with added peace of mind - every certified vehicle passes a rigorous multi-point inspection, comes with BMW's remaining factory warranty, and includes additional CPO coverage. We also offer BMW Certified special offers and a BMW Certified Program overview to help you understand the full benefits.

TRADE-INS - WE WANT TO BUY YOUR BMW

Does Hendrick BMW Charlotte buy used BMWs from Charlotte-area drivers? Yes - and we actively want to buy your BMW. Whether you own a 3 Series, X5, 5 Series, M model, or any other BMW, Hendrick BMW Charlotte is always in the market for quality pre-owned vehicles. You don't have to purchase a new vehicle to sell us your car. We'll make you a straightforward, competitive offer based on current market conditions. Drivers from Charlotte, Matthews, Concord, Mint Hill, and the surrounding region are welcome to get a trade appraisal - no purchase necessary.

How do I trade in my vehicle at Hendrick BMW Charlotte? Start by valuing your trade online using our trade appraisal tool, or bring your vehicle in and our team will evaluate it on the spot. We offer fair, transparent values that can be applied directly toward your next new or pre-owned BMW. No pressure, no games. We serve trade-in customers from across the Charlotte region, including Gastonia, Belmont, Stallings, Waxhaw, Monroe, Albemarle, Salisbury, and Rock Hill and Fort Mill, SC.

Does Hendrick BMW Charlotte accept non-BMW trade-ins? Absolutely. We accept all makes and models. If you're driving a Mercedes-Benz, Audi, Lexus, Acura, or any other vehicle and you're ready to make the move to a new BMW, we'll give your vehicle a fair appraisal. Our goal is to make upgrading to a new BMW as effortless as possible, regardless of what you're driving today.

ABOUT HENDRICK BMW CHARLOTTE & SERVING THE GREATER CHARLOTTE REGION

Where is Hendrick BMW Charlotte located and what areas does it serve? Hendrick BMW Charlotte is located at 6950 E Independence Blvd, Charlotte, NC 28227, adjacent to Hendrick Acura on the east side of Charlotte. We proudly serve BMW drivers throughout the greater Charlotte metro and beyond, including Matthews, Mint Hill, Concord, Kannapolis, Huntersville, Mooresville, Gastonia, Belmont, Monroe, Waxhaw, Stallings, Ballantyne, Pineville, Indian Trail, Salisbury, and Albemarle in North Carolina, as well as Rock Hill, Fort Mill, and York in South Carolina. If you're within 100 miles of Charlotte, Hendrick BMW Charlotte is worth the drive.

Why is Hendrick BMW Charlotte the top BMW dealer for the greater Charlotte area? As a 10-time BMW Center of Excellence award winner, Hendrick BMW Charlotte has a proven track record of delivering an exceptional ownership experience - in sales, service, and customer care. We're part of Hendrick Automotive Group - the largest private automotive dealer group in the United States - and we uphold their values of integrity, accountability, and genuine respect for every customer. From our comprehensive new BMW inventory to our certified pre-owned selection, factory-certified service center, and flexible financing solutions, we are the clear choice for BMW drivers across the Carolinas.

What are Hendrick BMW Charlotte's hours of operation? Hendrick BMW Charlotte is open Monday through Friday from 9:00 AM to 7:00 PM, and Saturday from 9:00 AM to 5:00 PM. We are closed on Sunday. Reach us at (844) 407-0264 or visit us online at hendrickbmwcharlotte.com to browse inventory, schedule service, apply for financing, or get a trade appraisal any time.

Hendrick BMW Charlotte | 6950 E Independence Blvd, Charlotte, NC 28227 | (844) 407-0264 Proudly part of Hendrick Automotive Group