Ferrari of Charlotte

FAQ - Ferrari of Charlotte

New Ferrari Models & Inventory

What new Ferrari models are available at Ferrari of Charlotte?
Ferrari of Charlotte maintains an authorized selection of new Ferrari models, which may include the Ferrari Roma, Ferrari SF90 Stradale, Ferrari 296 GTB, Ferrari 296 GTS, Ferrari Purosangue, and additional models configured through our team. Because Ferrari production is limited by design, availability changes frequently. We encourage you to contact our sales team directly or visit us at 416 Tyvola Road, Charlotte, NC 28217 to discuss current model availability, custom configuration options, and allocation timelines.

Can I configure a new Ferrari to my exact specifications?
Yes. As an official authorized Ferrari dealer, Ferrari of Charlotte offers the full Ferrari configuration experience. From exterior color and wheel selection to interior trim, stitching, and personalization options, our team will walk you through the complete bespoke process. For highly personalized builds, we can also discuss the Ferrari Atelier and Tailor Made programs. Contact us to schedule a private configuration appointment.

Does Ferrari of Charlotte serve customers outside of Charlotte?
Absolutely. While we are located in Charlotte, NC, we proudly serve Ferrari owners and enthusiasts throughout the region - including Asheville, Boone, Hickory, Brevard, and all of Western North Carolina, as well as Columbia, Greenville, Spartanburg, Charleston, Myrtle Beach, and across South Carolina. If you're driving in from another market for a new purchase or trade, our team will work to make the trip worth it. Many of our clients travel from two or more hours away specifically to work with our team.

Is Ferrari of Charlotte a member of Hendrick Automotive Group?
Yes. Ferrari of Charlotte is a proud member of Hendrick Automotive Group, the largest privately held dealership group in the United States. That means you're working with a team that combines Ferrari's world-class brand standards with the depth of resources, financial backing, and customer service commitment that Hendrick is known for across more than 90 dealerships.

We Want to Buy Your Ferrari

Does Ferrari of Charlotte buy Ferraris - even if I'm not buying another vehicle?
Yes, and this is important: we actively want to purchase your Ferrari, regardless of whether you plan to buy something from us. We are always in the market for quality pre-owned Ferraris - current models, older classics, and everything in between. If you own a Ferrari anywhere in North Carolina or South Carolina and are considering selling, we want to hear from you. Contact our team directly to start the conversation.

Why should I sell my Ferrari to Ferrari of Charlotte instead of a private party or auction?
Selling a Ferrari privately takes time, carries risk, and requires you to navigate negotiation with buyers who may not understand the vehicle's true value. Selling at auction means fees, uncertainty, and no control over the final price. At Ferrari of Charlotte, you work directly with our experienced team who understand Ferrari values, treat your vehicle with the respect it deserves, and can close a transaction efficiently and professionally. You get a fair, transparent offer - without the hassle.

What Ferraris are you most interested in buying?
We are interested in a wide range of Ferraris - from recent model-year vehicles like the SF90, Roma, 296 series, and Purosangue, to older V8 and V12 models, limited editions, and rare or special-series cars. Condition matters, but we evaluate each vehicle individually. If you're unsure whether your Ferrari qualifies, reach out and describe your car - we'll give you an honest answer quickly.

How do I get an offer on my Ferrari from Ferrari of Charlotte?
Getting started is simple. You can call us directly at 855-635-5057, submit your vehicle information through our online valuation tool, or bring the car in person to 416 Tyvola Road, Charlotte, NC 28217. We'll review the vehicle details - including year, model, mileage, service history, and condition - and come back to you with a competitive offer. There is no obligation.

I live in South Carolina or Western North Carolina - can I still sell my Ferrari to you?
Yes. We work with Ferrari owners throughout the Carolinas. Whether you're in Greenville, Columbia, Charleston, Asheville, or anywhere in between, we encourage you to reach out. In many cases, we can handle the process remotely and make arrangements for vehicle transport or a convenient meeting point. Distance is not a barrier when you're working with the right team.

Trading Your Ferrari

Can I trade in my Ferrari toward a new Ferrari purchase?
Yes. Ferrari of Charlotte accepts trade-ins, including trades of current Ferrari models toward new Ferrari purchases. Our team will assess your trade-in vehicle fairly and apply that value directly to your new acquisition. Trading with an authorized Ferrari dealer also ensures your current car is evaluated by people who understand its true market value.

Can I trade in a non-Ferrari vehicle at Ferrari of Charlotte?
Yes. We accept all makes and models as trade-ins. Whether you're trading in a luxury sedan, an SUV, another exotic, or a mainstream vehicle, we'll evaluate it and apply the value toward your new Ferrari. You can also get a quick estimate through our online trade-in valuation tool.

What information should I have ready when I bring in a trade?
To get the most accurate offer on your trade-in, it helps to have the following: current mileage, your vehicle title or payoff information if you have a loan, any service records, two sets of keys, and a clear sense of the vehicle's condition history. The more complete the picture, the faster and smoother the evaluation process.

Ferrari Service

Does Ferrari of Charlotte have an authorized Ferrari service center?
Yes. Our service department is factory-authorized and staffed by technicians trained specifically on Ferrari vehicles. We use official Ferrari OEM parts and factory-approved diagnostic equipment on every service visit. This is not a general luxury auto shop - it is a dedicated Ferrari service environment built to the standards Maranello requires.

What types of service does Ferrari of Charlotte's service center perform?
Our certified service team handles the full spectrum of Ferrari maintenance and repair, including annual scheduled maintenance, oil and fluid services, brake inspections and replacement, tire services, engine diagnostics, software updates, recall work, and pre-purchase inspections. For collision repairs, please contact us to discuss your options.

Can I get my Ferrari serviced at Ferrari of Charlotte even if I bought it somewhere else?
Yes. You do not need to have purchased your Ferrari from us to use our service center. Owners from across Charlotte, Western North Carolina, and South Carolina who want factory-authorized Ferrari service are welcome. Bring your car to the team that knows it best.

How do I schedule a service appointment?
You can schedule service online through our service booking tool or call our team directly at 855-635-5057. We recommend scheduling in advance, as our service team stays in high demand.

Ferrari Financing

Does Ferrari of Charlotte offer financing options for new Ferrari purchases?
Yes. Our finance team works with lending partners who specialize in high-line and exotic vehicle financing. Whether you prefer to finance, lease, or structure a balloon payment program, our team can present options suited to your financial goals. Ferrari Financial Services may also be available depending on current programs. Contact our team to discuss what fits your situation.

What do I need to apply for financing on a Ferrari?
The process is similar to any luxury vehicle purchase. You'll provide standard financial documentation - proof of income, identification, and relevant credit information. Our finance team will handle the process with discretion and professionalism. We understand the expectations of our clients and will move at your pace.

Can out-of-state customers from South Carolina or other nearby states finance through Ferrari of Charlotte?
Yes. We regularly work with buyers from South Carolina, Virginia, Georgia, and beyond. Our finance and title teams are experienced with multi-state transactions and can walk you through the process regardless of your home state.

About Ferrari of Charlotte

Where is Ferrari of Charlotte located?
Ferrari of Charlotte is located at 416 Tyvola Road, Charlotte, NC 28217. We are conveniently positioned with easy access from I-77 and I-485, making us reachable from the greater Charlotte metro area, the Piedmont region, Western North Carolina, and across the South Carolina border.

What are Ferrari of Charlotte's hours?
We are open Monday through Friday, 9:00 AM to 6:00 PM, and Saturday, 9:00 AM to 5:00 PM. We are closed on Sunday. Hours are subject to change - call us at 855-635-5057 or check our website for the most current schedule.

How do I contact Ferrari of Charlotte?
Call us at 855-635-5057 or visit us in person at 416 Tyvola Road, Charlotte, NC 28217. For directions, visit our dealership page. To schedule a service appointment or request information about a specific model, you can also use the forms available on this page.