Hendrick Automotive Group

FAQ - Audi Northlake

NEW CARS & NEW MODELS

What new Audi models are available at Audi Northlake near Charlotte, NC? Audi Northlake carries a comprehensive lineup of new Audi models to serve drivers throughout the greater Charlotte metro area. Whether you're drawn to the sleek sophistication of the Audi A4 and A6 sedans, the bold versatility of the Q5, Q7, or Q8 SUVs, or the electrifying performance of the Audi e-tron, you'll find it all at our dealership in Charlotte. We also stock high-performance S5, RS5, and R8 models for drivers who demand more from every mile. Our inventory is updated daily, so whether you're shopping from Concord, Huntersville, Mooresville, or anywhere across the region, we encourage you to browse our current new car inventory online or visit us in person.

Does Audi Northlake carry the latest Audi electric vehicles near Charlotte? Yes. Audi Northlake is your destination for Audi's growing electric vehicle lineup in the Charlotte area. We stock the Audi Q8 e-tron, Q8 e-tron Sportback, and other available EV models that combine Audi's legendary craftsmanship with zero-emissions driving. Our product specialists can walk you through available range, charging options, and available tax incentives so you can make a confident, informed decision. Drivers from Gastonia, Rock Hill, Kannapolis, and across the Carolina Piedmont regularly visit us to explore Audi's electric future.

Can I order a new Audi with custom options through Audi Northlake? Absolutely. If you don't see the exact trim, color, or package you want in our current inventory, Audi Northlake can work with you to locate or factory-order the vehicle built to your specifications. Our team serves customers from across a wide region - including Salisbury, Statesville, Monroe, Waxhaw, and Ballantyne - and we are committed to finding or building the perfect Audi for your lifestyle. Contact our sales team to get started.

What makes Audi Northlake the best place to buy a new Audi in the Charlotte, NC area? Audi Northlake has been Charlotte's premier Audi dealership since 2014, and we're proud to be one of the first Audi franchises opened by Hendrick Automotive Group - the largest private automotive dealer group in the country. Our 53,000-square-foot facility, knowledgeable team, and no-pressure approach set us apart. We don't use pushy sales tactics. We take the time to understand your needs and match you with the right vehicle - whether you're coming from the University City area, Ballantyne, Lake Norman, or driving in from as far as Hickory, Concord, or Pinehurst.

SERVICE

What Audi service and maintenance is available at Audi Northlake in Charlotte? Our Audi-certified service center at Audi Northlake features 20 advanced service bays and factory-trained technicians ready to handle everything from routine maintenance to complex repairs. Services include oil changes, tire rotations, wheel alignments, brake inspections and replacements, battery service, multi-point inspections, engine diagnostics, and software updates. We use genuine Audi parts to protect your vehicle's performance and warranty. Drivers from Cornelius, Davidson, Mint Hill, Indian Trail, and the entire Charlotte metro rely on Audi Northlake to keep their vehicles running at peak performance.

Why should I choose Audi Northlake's service center over an independent shop? When you service your Audi at Audi Northlake, you're trusting factory-trained Audi technicians who know your vehicle better than anyone. We use genuine OEM Audi parts, follow Audi-specified service intervals, and have access to the latest diagnostic equipment and technical service bulletins. Independent shops simply cannot match this level of brand-specific expertise. Protecting your Audi's performance, safety, and long-term value starts with proper certified service - and Audi Northlake is the Charlotte area's trusted choice for exactly that.

How do I schedule a service appointment at Audi Northlake? Scheduling service is easy. You can book your service appointment online any time, or call our service team directly at (855) 610-4433. We're located at 10831 Northlake Auto Plaza Blvd, Charlotte, NC 28269, and we're conveniently accessible for drivers throughout the greater Charlotte area, including those coming from Huntersville, Concord, Gastonia, Fort Mill, SC, and surrounding communities. Our service center is open Monday through Friday 9:00 AM - 7:00 PM and Saturday 9:00 AM - 5:00 PM.

FINANCE

What financing options are available at Audi Northlake in Charlotte, NC? Audi Northlake offers flexible financing and lease options to fit a wide range of budgets and lifestyles. Our finance team works with a broad network of lenders - including Audi Financial Services - to secure competitive rates for qualified buyers. Whether you're purchasing a new Audi A4, leasing a Q5, or financing a pre-owned vehicle, we'll structure a deal that works for you. We serve buyers from across the Charlotte metro, including those in Concord, Gastonia, Rock Hill, Waxhaw, and beyond.

Can I get pre-approved for Audi financing before visiting the dealership? Yes. Audi Northlake makes it easy to get a head start on financing from the comfort of your home. You can submit a secure credit application online and receive a financing decision before you ever set foot in our showroom. This streamlines your purchase experience and lets you focus on choosing the perfect vehicle when you arrive. Customers from Mooresville, Monroe, Albemarle, Kannapolis, and across the region take advantage of this convenient option every day.

Does Audi Northlake offer lease options on new Audi models? Yes, Audi Northlake offers competitive lease programs on a wide selection of new Audi models, often featuring attractive monthly payments and low upfront costs. Leasing is an excellent option for drivers who enjoy driving a new Audi every few years and want to stay on the leading edge of Audi's evolving lineup. Our finance specialists will walk you through all available lease terms and help you determine whether leasing or purchasing is the better fit for your situation.

TRADE-INS - WE WANT TO BUY YOUR AUDI

Does Audi Northlake buy used Audis from Charlotte-area drivers? Yes - and we actively want to buy your Audi. Whether you own an A3, Q5, Q7, e-tron, or any other Audi model, Audi Northlake is always in the market for quality pre-owned Audi vehicles. You don't have to purchase a new vehicle to sell us your car. We'll make you a straightforward, competitive offer based on current market conditions. Drivers from Charlotte, Cornelius, Huntersville, Concord, Matthews, and the surrounding region are welcome to bring their Audi in for an appraisal - no purchase necessary.

How do I trade in my Audi at Audi Northlake? Trading in your Audi at Audi Northlake is simple and straightforward. Start by getting an estimated trade value online using our trade appraisal tool, or bring your vehicle to our dealership and our team will evaluate it in person. We offer fair, transparent trade-in values that can be applied directly toward your next new or pre-owned vehicle purchase. There's no pressure and no games - just a hassle-free experience that saves you time compared to selling privately. We serve trade-in customers from across the greater Charlotte region, including Gastonia, Salisbury, Statesville, Albemarle, Pinehurst, and the South Carolina communities of Rock Hill and Fort Mill.

Will Audi Northlake accept my trade-in even if I owe money on it? Yes. Even if you still have a loan balance on your current Audi, we can work with you. Our finance team will calculate your payoff amount and factor it into your trade-in transaction. In many cases, positive equity in your current vehicle can significantly reduce the cost of your next Audi. If you have questions about how equity works or how a trade-in might affect your financing, our team is here to help - with no pressure and no jargon.

Does Audi Northlake accept non-Audi trade-ins? Absolutely. We accept all makes and models as trade-ins - not just Audi. If you're driving a BMW, Mercedes-Benz, Lexus, Infiniti, or any other vehicle and you're ready to make the move to an Audi, we'll give your current vehicle a fair appraisal. Our goal is to make upgrading to a new Audi as easy as possible for Charlotte-area drivers, regardless of what you're driving today.

ABOUT AUDI NORTHLAKE & SERVING THE GREATER CHARLOTTE REGION

Where is Audi Northlake located and what areas does it serve? Audi Northlake is located at 10831 Northlake Auto Plaza Blvd, Charlotte, NC 28269, in the heart of the Northlake Auto Mall area on Charlotte's north side. We proudly serve Audi drivers throughout the greater Charlotte metro area and well beyond - including Concord, Huntersville, Mooresville, Cornelius, Davidson, Kannapolis, Salisbury, Statesville, Hickory, Gastonia, Belmont, Monroe, Waxhaw, Matthews, Ballantyne, Pineville, and Indian Trail in North Carolina, as well as Rock Hill, Fort Mill, and Tega Cay in South Carolina. If you're within 100 miles of Charlotte, Audi Northlake is worth the drive.

Why is Audi Northlake the top Audi dealer for the greater Charlotte metro area? Audi Northlake combines the premium brand experience of Audi with the strength and resources of Hendrick Automotive Group - the largest private auto dealer group in the United States. That means you get the attentive, personalized service of a local dealership backed by a network of over 100 stores nationwide. Since opening in 2014, we've built a reputation for honesty, transparency, and a genuine commitment to our customers and our community. From our expansive inventory of new and pre-owned Audi vehicles, to our state-of-the-art service center and easy financing solutions, Audi Northlake is the clear choice for Charlotte-area drivers who demand the best.

What are Audi Northlake's hours of operation? Audi Northlake is open Monday through Friday from 9:00 AM to 7:00 PM, and Saturday from 9:00 AM to 5:00 PM. We are closed on Sunday. You can reach us at (855) 610-4433 or visit us online at audinorthlake.com to shop inventory, schedule service, or request a trade appraisal any time.

Audi Northlake | 10831 Northlake Auto Plaza Blvd, Charlotte, NC 28269 | (855) 610-4433 Proudly part of Hendrick Automotive Group