Sales
Sells new or used vehicles at a profit to the dealership, while ensuring customer satisfaction.
- Education: High School Diploma
- Study: Automotive
- Experience: Up to 3 years in Sales or Customer Service.
F & I Producer
Coordinates the sale of finance and insurance programs to customers. Works with lenders and financial institution to provide financial services to dealership customers.
- Education: Bachelor's Degree
- Study: Automotive, Business
- Experience: 3 to 5 years in Sales, Dealership Finance, Related Laws, or AFIP Certification
Sales Manager
Leads the Sales Department in the areas of operations, sales, performance results, employee supervision, and customer satisfaction.
- Education: Associate's Degree
- Study: Automotive
- Experience: 5+ years in sales or management with knowledge of the automotive industry
General Sales Manager
Oversees the Variable Operations Departments including new and used vehicle sales, finance, and insurance, and Business Development Center (BDC).
- Education: Bachelor's Degree
- Study: Automotive
- Experience: 5+ years in sales or management with knowledge of the automotive industry
Retail Operations Manager
Champions the variable department managers to improve operations, performance, and profitability while working with the fixed operations managers to resolve customer and process issues.
- Education: Bachelor's Degree
- Study: Automotive
- Experience: 5+ years in sales or management with knowledge of the automotive industry
General Manager
Successfully leads the overall operation of the dealership. This includes operations, profitability, performance results, and customer satisfaction in all departments.
- Education: Bachelor's Degree
- Study: Automotive or Business
- Experience: 5+ years in sales or management with knowledge of the automotive industry
Advisor
Sells, identifies, and documents service, maintenance, and repair service for customers, along with scheduling service to be performed.
- Education: High School Diploma
- Experience: 3 to 5 years automotive or customer service
- Knowledge of the mechanical operations of vehicles
Service Lane Manager
Supervises the service and repair of vehicles brought to the dealership. Also assists with operations, profitability, employee supervision, and customer satisfaction.
- Education: Associate's Degree
- Experience: 3 to 5 years automotive/technical and management experience
- Capable of diagnosing and remedying vehicle problems
Assistant Service Manager
Manages operations of the service department and the service department employees. Also assists with operations, profitability, and customer satisfaction.
- Education: Associate's
Degree
- Experience: 5+ years automotive/technical and management or supervising experience
- Knowledgable of the mechanical operations of vehicles
Service Manager
Oversees the service and repair of vehicles brought to the dealership. Also manages the operations, profitability, and customer satisfaction in the Service Department.
- Education: Associate's Degree
- Experience: 5+ years automotive/technical and management or supervising experience
- Knowledgable of the mechanical operations of vehicles
- Interpersonal skills
Lube Tech
The Lube Technician is responsible for performing express lube duties on vehicles.
- Education: High School Diploma
- Experience: Completion of a vocation training program or 1 year of previous experience
- Knowledge of automotive parts and systems
- Demonstratable mechanical skills and knowledge
- Technical training or experience
Technician
Identifies necessary vehicle and performs the repair, and/or maintenance work.
- Education: High School Diploma
- Experience: 1 to 2 years
- Knowledge of automotive parts and systems
- Demonstratable mechanical skills and knowledge
- Technical training or experience
Shop Foreman
Assists and supervises technicians in identifying necessary vehicle service and performs the repair, service, and/or maintenance work.
- Education: High School Diploma
- Experience: Over 5 years that includes management or supervisory
- Excellent interpersonal skills
- Technical training or experience
- Ability to diagnose and remedy vehicle problems
- Thorough knowledge of automotive parts and systems
Driver
Delivers and picks up parts and equipment to customers, vendors, and other locations as requested.
- Education: High School Diploma
- Experience: Up to 3 years in driving, delivery, or warehouse preferred
Parts Runner
Delivers parts from the Parts Department to Technicians, with an emphasis on accuracy and efficiency.
- Education: High School Diploma
- Experience: Up to 3 years in delivery, or warehouse preferred
Parts Counter
Sells parts to customers over-the-counter and provides necessary parts to the service department and body shop. Also places special orders.
- Education: High School Diploma
- Experience: Up to 3 years
- Working knowledge of automotive parts
Assistant Parts Manager
Assists with operations of the Parts Department and supervising Parts Department employees. Also assists with inventory control, department profitability and customer satisfaction.
- Education: Associate's Degree
- Experience: 3 to 5 years supervisory preferred
- Strong interpersonal skills
- Thorough knowledge of automotive parts and systems
Parts Manager
Oversees operations of the Parts Department and supervising Parts Department employees. Also manages inventory control, department profitability and customer satisfaction.
- Education: Bachelor's Degree
- Experience: 5 or more years supervisory preferred
- Strong interpersonal skills
- Thorough knowledge of automotive parts and systems
Regional Controller
Manages Consolidated Accounting Office in assigned region. Responsible for providing financial analysis for multiple dealerships in assigned region. The Regional Controller is responsible for accurately representing and keeping records on the financial condition of the dealerships in assigned region.
- Education: Bachelor Degree
- Study: Accounting
- Experience: 5+ years
Senior Accounting Manager
Responsible for overseeing the administrative and financial activities of the dealership. Also, responsible for the accounting, bookkeeping and general office procedures.
- Education: Bachelor Degree
- Study: Accounting
- Experience: 5 years
Junior Accounting Associate
The Junior Accounting Associate is responsible for assisting in the reconciliation of G/L Accounts and monthly financial close. The Junior Accounting Associate assists in managing the accounting, bookkeeping and general office procedures.
- Education: Associate Degree
- Study: Accounting
- Experience 3+ years
Accounts Payable/Receivable
Responsible for compiling and maintaining accounts payable/receivable records.
- Education: Associate Degree
- Study: Accounting
- Experience: Up to 2-3 years
Title Clerk
Responsible for preparing tax, title, and legal transfer documents on vehicle sales. Also responsible for costing and posting deals to accounting books.
- Education: High School Diploma
- Experience: Previous office or clerical experience preferred