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Sell Us Your Car FAQs

Why should I sell my car to Hendrick Cars?
Hendrick Cars Sell Us Your Car, is a national car-buying service that is dedicated to helping you sell your car. We are revolutionizing the way people sell their used vehicles by offering a quick and easy alternative to going through a dealer or private buyer.

What kind of cars do you buy?
We buy any used vehicle regardless of its age or condition. That includes luxury cars, sports cars, work trucks and SUVs. Hendrick Cars provides quotes on totaled cars from insurance payoffs, cars with an outstanding loan and we'll even give you cash for junk cars!

How do you determine how much my car is worth?
Our purchasing team is staffed with well-trained industry professionals who have the knowledge and experience to determine the appropriate price by performing a detailed inspection along with using current market data to determine the value of your car in today's market.

Is your offer the same as the Kelley Blue Book price?
In any situation our offer could be more or less than Kelley Blue Book value. Kelley Blue Book (KBB) provides a range of suggested values for used vehicles, but they aren't in the same business of buying used car Hendrick Cars is. This means process and results is different. Ours takes into account a number of variables, including marketplace demand. The number we give you is the dollar amount you will see written on your check.

What is the difference between a 'up to' offer and a 'guaranteed purchase' offer?
A 'up to' offer is a starting point and the maximum Hendrick Cars is prepared to pay for your vehicle based off various online resources, and is just an estimate. After we take you through our process and physically evaluate your vehicle, we'll have the information we need to provide the 'guaranteed purchase' offer, that is the dollar amount you'll see written on your check.

What if I owe money on my car?

If you still owe money on your car and your lender has your vehicles title, simply provide us with the payoff letter. Hendrick Cars will work with your lender to obtain the title to your vehicle. If we buy your car for more than you owe, we'll pay you the difference at the time of purchase.

Can I sell a car on behalf of someone else?
Yes. Hendrick Cars has simplified the process of selling a car on someone else's behalf. No matter the situation, rest assured, we have the resources to help you sell any vehicle quickly. Just keep in mind that we'll need all the appropriate documentation and that the payment is made to the person named on the vehicle's title.

Can I sell a car owned by my company?
Hendrick Cars has a lot of experience working with companies of all sizes. We're even prepared to purchase whole fleets of used vehicles. Simply provide us with the appropriate documentation authorizing you to sell the car(s) on your company's behalf and we'll finalize the transaction.

What if my car isn't running?
We buy cars in any condition, even if your vehicle isn't operational.

What if I don't have the title to the car I'm selling?

If you still owe money on your car and your lender has the title, simply provide us a payoff letter. Hendrick Cars will work with you and your lender to obtain the title to your vehicle. if you've lost the title, contact you local DMV to obtain a duplicate. A title is require to sell your vehicle to Hendrick Cars.

What documentation do I need to sell my car?
When you sell your car to Hendrick Cars you'll need the vehicle title or payoff information, the drivers license of the person named on the title, and of course, you car and keys.

Who is the person that appraises my car?

The qualified Hendrick Cars representative who appraises your car will be one of the members of our purchasing team. He/she is trained to evaluate and confirm that the vehicle is as the seller described and will fully evaluate the mechanical and structural conditions of the vehicle as well. Our buyers are fully capable of answering any questions you may have about the process or the quote. Just ask your sales contact at the store to introduce you to the team.

How will you pay me?
When you sell your car to Hendrick Cars you'll be paid immediately with a corporate check.

How many cars do you buy?

We receive thousands of inquiries and make hundreds of purchases each week across the country.

Can I get my car appraised online?
We do not give guaranteed appraisal values online. We will provide you will some common online resources to visit before bringing your vehicle to one of our Hendrick Cars locations to conduct some preliminary research. Since online resources are just estimates, it is necessary for us to physically inspect your vehicle to provide you with the Hendrick written offer to purchase your vehicle.

Why is the Hendrick offer to purchase different from your retail prices?

Our offer will be different from our retail prices for many reasons. Due to the costs associated with reconditioning, marketing and providing warranties for our vehicles, we must purchase vehicles for less than we feel we can retail the vehicle for.

What makes the Hendrick offer different from other dealership offers to purchase your vehicle?
I need an appointment?

Unlike many dealer offers, the Hendrick Cars locations will write you a check that you can deposit that day, not a bank draft that can be held by your bank up to 30 days. Hendrick Cars will purchase your vehicle from you and you are under no obligation to purchase one from us.

Will making aftermarket modifications to my vehicle impact the value?

Supply and demand ultimately determines the value of a vehicle in the marketplace. Aftermarket modifications can positively impact the Hendrick Cars offer to buy your vehicle as it helps set your vehicle apart from the rest. Also, aftermarket modifications can potentially void the factory warranty and in this situation they would negatively impact the Hendrick Cars offer.

Isn't this too good to be true? Where's the catch?

There is no catch. We buy used cars. That's it. Our promise is to provide customers with a stress-free, guaranteed selling solution - eliminating the uncertainty and hassle of selling your car to a dealer or private party. But don't take it from us, read what some of our customers have to say.